Pupils Voice | Privacy Policy

1. Introduction

1.1.  This policy details how we safeguard the privacy of both the users of our app (Pupils Voice) and the users of this website (pupilsvoice.co.uk).

1.2. In this policy, we will refer to the Pupils Voice app, available on the Apple App Store, as 'our app' and pupilsvoice.co.uk as 'our website' and 'this website'.

1.3. By using our website or app, you agree to this policy and therefore are agreeing to our use of cookies in accordance with the terms of this policy.

2. Cookies

2.1. We will only use cookies for creating the session when you log into our web interface.

2.2. The cookie we store is just your user ID and cannot be associated back to your personal identity without our databases.

3. Collecting personal data

3.1.1. We may collect the following information about you, if you visit our website:

3.1.2. If you just use this part of the website, without logging in, we cannot personally identify you from this data.

3.2.1. When you login/register to our website interface, we will collect the following information, additionally to section 3.1:

3.2.2. This information can mean that we can associate this data with your personal identity.

3.3. If you use our app, we will collect your customer ID and device ID, as well as survey results. This data is then fed back to our databases. Without access to the databases, this data cannot be associated with your personal identity. However, if our databases are compromised, then the information could be linked to your identity.

4. Using personal information

4.1. Any data submitted to use through our website/our app, will be used for the purposes specified in this policy.

4.2. We may use your personal information to:

4.3. We will not, without your express consent, supply ANY information we store on you to third parties.

5. Disclosing personal information

5.1. We may disclose your personal information if we are required to do so by law, in connection with any ongoing or prospective legal proceedings, in order to defend, extend or establish our legal rights, to any business, asset or individual that we are or are contemplating selling or to a court of law.

5.2. We may be required to provide access to all or some of our data by our host companies. If we have to do this, we will notify you of doing this, via email.

5.2. Except as provided in this policy, we will not provide your personal information to third parties.

6. Data transfers

6.1. Data may be transferred between our servers.

6.2. Our servers currently reside in France and England, but this may change without notice.

7. Retaining of personal information

7.1. We will store your data on our servers for the full time you are registered on our system.

7.2. If you do not continue to enroll in our system, your data may remain on our system for 1 year, before it is to be deleted.

7.3. If you wish to have your data deleted, you must no longer be enrolled in our subscriptions. You must request your data to be deleted to data@pupilsvoice.co.uk and this process may take up to 168 hours from receiving the email.

8. Security of personal information

8.1. We use an SSL certificate to ensure that the data transferred between you and our server is secure.

8.2. Your password is stored in our database in a non-reversible encrypted format.

8.3. Our databases and servers is secured with password protection.

8.4. Our servers are scanned daily for malware and viruses, and suspected threats are removed immediately.

8.5. All software on our servers are updated regularly to keep security at a maximum.

9. Amendments to this policy

9.1. All registered users will receive email communication regarding updates to this policy.

10. Updating and requesting information we hold on you

10.1. Data we hold on you, as required by the Data Protection Act, will be provided within 48 hours, via email, if you request it.

10.2. To request the data we hold on you, email data@pupilsvoice.co.uk.

10.3. To update the data we hold on you, email data@pupilsvoice.co.uk.

10.4. When updating data or requesting data, you must send us a PHOTOGRAPH, not a scanned image, of a proof of identity, such as a birth certificate, passport or similar. Our copy of this will be deleted after verification.

Any data you do transmit is completely at your own risk. We cannot guarantee that your data will always remain secure and we WILL NOT be held responsible for any security breach or loss of data.